Privacy Policy

Last Updated: October 21, 2025

Introduction

EPMC Group (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, which is collected when you place orders or participate in related site activities.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.

Cookies & Tracking Technologies

We and our partners use cookies, pixels, and similar tracking technologies to improve your browsing experience, measure website performance, deliver relevant advertisements, and analyze usage trends. These technologies may collect information such as your IP address, browser type, device identifiers, pages viewed, and purchase history.

The Third Party Tools we Currently Use Include:

• Google Analytics and Google Tag Manager – Website usage analytics. Google Analytics collects information such as your IP address, browser type, pages visited, and interactions on our site. Data is aggregated/anonymized and used to analyze trends, monitor performance, and inform improvements. Google Tag Manager is a tag management system that facilitates deployment of tracking tags.
• Microsoft Clarity – Session analytics and heatmapping. We use Microsoft Clarity to better understand how users interact with our website through features like session recordings and heatmaps. Clarity automatically masks or blocks personal information and sensitive data from being captured.
• Meta Pixel – Ad performance measurement and retargeting. Meta Pixel helps understand interactions and improve advertising on Meta platforms. Meta may use cookies and other technologies to collect or receive information and provide measurement and ad-targeting services.
• ROKT – Personalized offers and targeted advertising. ROKT provides personalized post-purchase offers and promotions. When you interact, ROKT may collect non-identifiable info (browser, device, interaction data). Personal info is masked or anonymized before sharing.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Process your transactions and send you related information, including purchase confirmations and invoices.
• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
• Communicate with you, directly or through partners, including for customer service, updates, and marketing/promotional purposes.
• Process your transactions and manage your orders.
• Send you text messages and push notifications.
• Find and prevent fraud.
• Comply with legal obligations and enforce our Terms of Service, or respond to judicial or governmental requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: To respond to legal process, investigate policy violations, or protect rights, property, and safety, as permitted or required by law.
• Business Transfers: In connection with mergers, sales, financing, or acquisitions of all or a portion of our business.
• Third-Party Service Providers: With third parties performing services for us (payment processing, hosting, analytics, email delivery, customer service, marketing assistance).
• Marketing Communications: With your consent for marketing purposes. You can unsubscribe via links in emails.
• Third-Party Advertisers: Advertising companies may use cookie-based and other information to deliver ads about goods and services of interest to you.
• Affiliates: We may share with affiliates; they must honor this Privacy Policy.
• Business Partners: With partners to offer certain products, services, or promotions.
• Other Third Parties: With advertisers and investors for business analysis or marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Data Retention

We keep your personal information only as long as needed to provide our services or comply with legal requirements. Once we no longer need your information, we securely delete it or anonymize it so it can’t be linked back to you.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at 979-721-9978.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

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